To request service, please contact us using this form only. This lets us open a service file and gather everything we need to provide quality service. Agua will not perform any service before all required information has been received.
After we analyze the issue, you'll receive an email within 48 to 72 hours. Department hours: Monday to Friday, 9 a.m. to 5 p.m.
Before you start, please have ready:
- Your order or invoice number
- Photos that clearly show the issue
- The product model name
Service request
Open a service call
How it works
1
Submit the form
Complete the form with all required information and photos.
2
We review it
Our team analyzes the issue and opens your service file.
3
Response in 48 to 72h
You receive an email with the next steps.
