AGUA guarantees its products against any manufacturing defect under normal conditions of use and maintenance. The warranty may vary depending on the type of product. AGUA will proceed at its discretion to repair or replacement of parts, or products found to be defective for normal household use for which they were designed. AGUA is not responsible for any labor costs or any other costs related to the installation of a product, its repair or replacement as well as for any damage or incident, expense, direct loss or indirect.
The sinks are guaranteed for life against manufacturing defects (with the exception of stains, scratches and chips). Accessories are guaranteed for a period of one(1) year against manufacturing defects.
Range hoods are guaranteed for a period of five (5) years against manufacturing defects in the parts. Consumable parts (bulbs and aluminum filters) are not covered by this warranty.
Acrylic baths are guaranteed for a period of twenty-five (25) years against manufacturing defects.
Acrylic shower bases are guaranteed for a period of ten (10) years against manufacturing defects.
Ceramic sinks are guaranteed for a period of one (1) year against manufacturing defects.
The toilets are guaranteed for a period of five (5) years against defects in manufacturing. The hardware for installation and the seat are guaranteed for duration of one (1) year against manufacturing defects.
To use the service, please contact only by email at: firstname.lastname@example.org In order to properly identify the product, be sure to provide all the necessary information regarding your request by completing the form for this purpose. Agua will not do any service without having received all the information required. Following the problem analysis, an email will be sent to you within 48 hours.